1. Introduction
Capvibe ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website located at www.capvibe.ai and our AI caption generation service (collectively, the "Service").
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service. By accessing or using our Service, you consent to the collection, use, and disclosure of information in accordance with this Privacy Policy.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
2. Information We Collect
We may collect information about you in various ways. The information we may collect via the Service includes:
2.1 Personal Data
Personally identifiable information, such as your name, email address, telephone number, and billing information that you voluntarily give to us when you register with the Service or when you choose to participate in various activities related to the Service. You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features of the Service.
2.2 Content Data
The videos, audio, and other content that you upload to our Service for caption generation. This may include the video content itself, any embedded metadata, and the resulting transcriptions and captions.
2.3 Derivative Data
Information our servers automatically collect when you access the Service, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Service. This information is used to maintain the quality of our Service and provide general statistics regarding use of the Service.
2.4 Financial Data
Financial information, such as data related to your payment method (e.g., credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, Stripe, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
2.5 Usage Data
Information about how you use our Service, including which features you use, how often you use them, and other diagnostic data that helps us improve our Service.
3. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:
- Create and manage your account.
- Process your transactions and payments.
- Provide and deliver the Services you request.
- Send you service and administrative emails.
- Respond to your comments, questions, and requests.
- Improve our website and user experience.
- Develop new products, services, features, and functionality.
- Monitor and analyze trends, usage, and activities in connection with our Service.
- Detect, investigate, and prevent fraudulent transactions and other illegal activities.
- Comply with our legal obligations.
- Send you marketing and promotional communications (with your consent).
4. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
4.1 By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
4.2 Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
4.3 Marketing Communications
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.
4.4 Interactions with Other Users
If you interact with other users of our Service, those users may see your name, profile photo, and descriptions of your activity.
4.5 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Service of any change in ownership or uses of your personal information.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
6. Your Rights Regarding Your Data
You have certain rights regarding your personal data:
6.1 Access and Update
You can review and change your personal information by logging into your account and visiting your account profile page.
6.2 Deletion
You may request deletion of your personal information at any time by contacting us. Please note that we may not be able to delete your information in certain situations, such as if we need to retain it to comply with our legal obligations or to resolve disputes.
6.3 Data Portability
Upon request, we will provide you with a copy of your personal data in a structured, commonly used, and machine-readable format.
6.4 Marketing Communications
You can opt out of receiving marketing emails from us by clicking on the "unsubscribe" link in the emails. Even if you opt out of marketing communications, we may still send you service-related communications.
7. Cookie Policy
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. For detailed information about how we use cookies, please see our Cookie Policy.
8. Children's Privacy
Our Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.
9. International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
10. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Email: privacy@capvibe.ai
Address: 228 PARK AVE S #30327, NEW YORK, NY 10003, UNITED STATES